Skeeter Products, Inc., celebrating its 60th Anniversary in 2008 as a leader in the marine industry, has been recognized for the seventh consecutive year as a recipient of the National Marine Manufacturer’s Association’s (NMMA) CSI Award for Customer Satisfaction.
“This award shows the dedication that our company, and our dealers, has to providing the highest levels of service to our customers.  After seven years, outstanding customer service is expected from our customers, and this will always be a cornerstone our our company,” says Jeff Stone, Senior Vice President/General Manager of Skeeter Products, Inc.
Skeeter’s Customer Service Manager, Robert Young, added that the company uses CSI data to identify trends and learn what the customer says, allowing the company too make improvements in the way it does business.  “The entire Skeeter family has a ‘can do’ attitude, with everyone doing their part to manufacture the best product available.  From our factory employees to our dealer network, each person in this process is held accountable for our success,” says Young.
In addition to a strong customer service program, all Skeeter products come with a Limited Lifetime Warranty – one of the most complete coverage programs in the industry.  Skeeter offers the original retail purchaser a Structural Warranty that covers any major structural defect in the material or workmanship, for the duration of ownership.  The Structural Warranty may be transferred to a second owner for up to ten years from the first retail purchase date.  Skeeter also offers a Component Warranty to the first retail purchaser, where certain factory installed parts are covered for up to three years from the date of purchase.
Skeeter Products, Inc. makes both fishing and boating fun and rewarding with owner’s tournaments, its “Real Money” tournament incentive program, and a top-notch dealer network.  Skeeter, celebrating its 60 th Anniversary, designs and manufactures innovative and high-performing bass, walleye, fish & ski and saltwater boats.  The company’s boats are NMMA certified to meet strict U.S. Coast Guard and American Boat & Yacht Council standards.  For a catalog call (800) SKEETER.By: Bob Bartels
